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Who we are

AutoFocus Glass and Windshield Repair Our Physical Address: 2670 Enterprise Way, Unit #18 Kelowna, BC, V1X 7J6 Opening at our NEW location on February 1st, 2020: NEW physical address and Location: 2260 Hunter Rd, Unit #1 Kelowna, BC V1X 7J8 Canada Our website address is https://autofocusglass.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Which forms collect personal data?

AutoFocus Glass Contact and Quote Forms collect the information for the purpose of contact as well as compiling your quote.

What personal data do we collect and why?

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and other personal data included in the form fields. When visitors or users submit a poll, we capture the IP Address for spam protection and to set voter limitations. When visitors or users submit a quiz’s answer, we capture NO Personally Identifiable Information.

How long we retain your data

When visitors or users submit a form we retain the data forever, for the purpose of future data comparison. When visitors or users vote on a poll we retain the IP Address data for 30 days and anonymize it.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.

Third Parties

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here: https://policies.google.com/privacy?hl=en. We use Akismet Spam for spam protection. Their privacy policy can be found here: https://automattic.com/privacy.

Plugin: Hummingbird

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Plugin: Smush

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers. Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics to track website traffic. Collected data is processed in such a way that visitors cannot be identified.

Who we share your data with

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

 

Additional information

 

How we protect your data

 

What data breach procedures we have in place

 

What third parties we receive data from

 

What automated decision making and/or profiling we do with user data

 

Industry regulatory disclosure requirements

AutoFocus Glass is a proud member of the Automotive Retail Association of British Columbia Canada. The auto glass industry has a responsibility to provide safe, high-quality repairs to the motoring public. This requires considerable and ongoing investment in training, education and technology to ensure shops have the ability to meet the changing automotive technology requirements and address the needs of our customers. Our technicians require specific skills that can only be learned and refined over time, requiring both dedication and commitment. Continued rising costs associated with operating a business in British Columbia challenge owners to remain viable for now and into the future. As the challenges identified in this paper impact every aspect of a business (i.e.: expenses, leases, labour, etc.), it is important to accept this proposal as holistic. A “cherry-picking” approach will not address the needs of industry or ICBC. We believe that just like ICBC needs to demonstrate value and commitment to protecting the motoring public, the glass industry is no different. An industry-led Certification program will ensure both proper installations and value for services rendered. The auto glass industry values our relationship with ICBC and remains committed to protecting the motoring public. https://www.ara.bc.ca/wp-content/uploads/Auto-Glass-White-paper.pdf https://www.ara.bc.ca

AutoFocus Glass and Windshield Repair

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